The Hamptons · The North Fork · Manhattan
You should never have to wonder about the house.
Dimora White Glove documented estate care for seasonal and primary residences. Ongoing stewardship retainers and weekly visits are paused. The active Dimora product is Dimora Private, estate-operations software.
We are not a rental manager. We do not list, let, or collect rent. We are not a security service.
Status
What is offered now.
Since 7 September 2026, Dimora White Glove retainers, recurring visits, storm response, emergency cover and free broker winter monitoring are inactive. Nothing on this site should be read as an offer of weekly visits or an ongoing management engagement.
Dimora Private is the active lane: estate-operations software for staffed households and family offices. One standard, set at the primary residence and held at every address. Pricing is not published; it is quoted after one conversation.
Private Residence Advisory, private consultations for residences in the United States only, is by appointment when available. Scope, availability, location, fees and written recommendations are agreed individually. It is not a substitute for licensed inspection or insurance advice.
Enquire about the software · Public demo · Write to Dimora White Glove
South Fork homes classified by the Census as seasonal , empty for most of the year
of all US homeowners claims are water damage and freezing , the single largest cause after wind
after which NY Insurance Law § 3404 suspends standard fire coverage on an unoccupied building
warned winter storm and damaging-wind events in a typical South Fork off-season
The situation
The failure is never dramatic.
A heating system runs out of fuel during a January cold snap. A supply line splits behind a wall. Water runs for six weeks in an empty house, and because nobody is there, nobody knows. On the East End that discovery is frequently made in May.
The cost of the failure is not the pipe. It is the interval between the failure and the finding.
The average frozen-pipe claim runs above $30,000. The average water claim of any cause runs about $13,954. Nothing about a frozen pipe is inherently more expensive , the difference is how long it ran before anyone noticed.
That gap is why a dated record of care matters. An empty house does not fail worse than an occupied one. It fails for longer.
And it is not burglary. The entire South Fork and Shelter Island recorded 48 burglaries in 2024. East Hampton Town Police recorded one.
We do not sell fear of intruders, because the data does not support it. The risk to an empty house here is water, weather, and time.
The distinction
The visit is not the product. The record is.
Anyone can drive to a house and look at it. What has lasting value after the fact is a dated, photographed, timestamped record of the property’s condition, maintained continuously, and written to a standard that holds up when it matters.
It matters when a claim is filed, when a policy is renewed, when a property is sold, when a contractor disputes what was there before. The house cannot answer that question. The record can.
Dimora Private is built around that record for households that already have staff. White Glove retainers that produced the record through scheduled visits are paused. The pages on this site that describe stewardship remain as reference for how that work was framed, not as a live offer.
The part nobody mentions
Your policy has conditions about an empty house.
New York Insurance Law § 3404 prescribes the standard fire policy for the state. Under its conditions, the insurer is not liable for loss occurring while the building is vacant or unoccupied beyond a period of sixty consecutive days , unless otherwise provided in writing added to the policy.
Read the conjunction. Not vacant and unoccupied. Or. A fully furnished house closed from November to April is unoccupied for well beyond sixty consecutive days. Nearly every seasonal house on the South Fork crosses that line, every winter, and most owners have never been told.
The standard freeze exclusion works the same way. It does not apply, in the policy’s own words, where the owner has used reasonable care to maintain heat in the building. Reasonable care is not a feeling. It is something you either documented or did not.
Policies commonly condition coverage on occupancy notice and documented care. Confirm with your broker. We do not interpret coverage.
Plainly
What we will not tell you.
Most home watch companies in this market will tell you that your insurance carrier requires an inspection every seven to fourteen days.
That is not true. No US carrier , not Chubb, not AIG, not PURE, not Cincinnati, not Berkley One , publishes a required inspection interval for unoccupied homes. The seven-day standard is genuine, but it comes from the United Kingdom’s unoccupied-home insurance market, and it has been imported into American marketing without attribution. The National Home Watch Association makes no such claim either.
What is true is narrower, verifiable, and more useful: § 3404, the reasonable-care condition on the freeze exclusion, and the vacant-house deductibles that some high-value carriers apply absent written notification. Those are worth your attention. The invented ones are not. Your broker confirms your policy.
Engagement
Stewardship retainers are paused.
Residence, Estate and Portfolio retainers, weekly oversights, and free winter listing checks are not available. If retainers return, that decision is Daniel’s alone, and public copy will change first.
For software: dimoraprivate.com. For a finite consultation when Advisory is available: enquire and ask. No public price list.
Questions
What people actually ask.
Is Dimora White Glove accepting new stewardship retainers?
No. Ongoing retainers, weekly visits, storm response, emergency cover and free broker winter monitoring have been paused since 7 September 2026. The active Dimora offer is Dimora Private, estate-operations software for staffed households and family offices. Private Residence Advisory consultations for United States residences are by appointment when available.
What is Dimora Private?
Dimora Private is estate-operations software: one standard set at the primary residence and held at every address, with staff, vendors, records and owner reporting in one system. A household can buy the software without buying advice. Walk the public demo at dimoraprivate.com/demo/tour, or enquire at dimoraprivate.com/inquire.
Do insurance companies require home watch inspections in New York?
No United States carrier publishes a required inspection interval for unoccupied homes, and claims that insurers require checks every 7 to 14 days are not supported by any carrier document. That standard comes from the United Kingdom's unoccupied-home insurance market. What is true in New York is different and more specific: Insurance Law § 3404 provides that the standard fire policy does not cover loss occurring while a building is vacant or unoccupied beyond sixty consecutive days, unless otherwise provided in writing added to the policy. Separately, the standard homeowners freeze exclusion does not apply where the owner used reasonable care to maintain heat. Both turn on documentation and written notice to the carrier, not on a visit frequency. Your broker confirms your policy.
What are the most common problems in an unoccupied Hamptons house?
Water, weather, and time. Water damage and freezing account for 27.6% of all United States homeowners insurance claims. The characteristic East End failure is a heating system running out of fuel during a winter cold snap, followed by a burst supply line that runs undetected for weeks. Burglary is comparatively rare: the entire South Fork and Shelter Island recorded 48 burglaries in 2024.
Can I still enquire about a specific residence question?
Yes. Write via Enquire on this site, or use dimoraprivate.com/inquire. Ongoing hands-on care is paused. Finite Private Residence Advisory, when available, is by appointment for residences in the United States only. Scope, availability, location, fees and written recommendations are agreed individually.
Start with the software, or write to us.
Walk the Dimora Private demo against your own portfolio, or send a short note. Ongoing White Glove care is paused. Advisory, when available, is by appointment only.
Walk the software demo